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Privacy Policy for Cate Mall Art

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Last updated: 30 September 2025

 

Welcome to Cate Mall Art (“we”, “us”, “our”). This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you use our website https://www.catemall.art/ (the “Site”), purchase artwork, subscribe to newsletters, or otherwise communicate with us.

 

1. Information We Collect

We may collect and process the following categories of personal information:

  • Contact and identity data: such as your name, email address, postal address, and telephone number when you fill in forms, contact us, or place an order.

  • Transactional data: details of purchases you make, including order details, invoices, and payment records.

  • Technical and usage data: information about how you use our Site, including IP address, browser type, device details, referring URL, time spent on pages, and navigation paths.

  • Communications data: content of correspondence you send us, including emails, forms, and messages.

  • Marketing and preference data: information relating to whether you have opted in to receive promotional messages and newsletters.

We do not intentionally collect sensitive personal data such as health details, beliefs, or other special categories of data unless you explicitly provide it with your consent.

 

2. How We Use Your Information

We use your personal data for the following purposes, under the following lawful bases:

  • To provide our services and deliver artwork: using your contact and transactional data. (Contract)

  • To respond to your enquiries and messages: using your contact and communication data. (Legitimate interest / contract)

  • To send you newsletters and marketing (if you have opted in): using your email and preferences. (Consent)

  • To analyse and improve our website and services: using technical and usage data. (Legitimate interest)

  • To maintain security and prevent fraud: using technical data. (Legitimate interest / legal compliance)

  • To comply with tax, legal, and accounting obligations: using transactional data. (Legal obligation)

You may withdraw consent for marketing at any time by following the unsubscribe link in our emails or contacting us directly.

 

3. Cookies and Tracking

We use cookies and similar technologies to:

  • Recognise returning visitors

  • Analyse traffic and improve the Site

  • Store user preferences

  • Tailor content and promotions

You can manage cookie preferences in your browser settings or through any cookie banner displayed on the Site. Disabling non-essential cookies may affect some functions.

 

4. Sharing of Information

We may share your personal information only when necessary, with:

  • Service providers and partners (e.g. payment processors, courier services, website hosting, analytics providers).

  • Professional advisors and legal authorities, if required for compliance with law.

  • Successors or acquirers of our business, if the ownership of Cate Mall Art changes.

We will never sell your personal data to third parties.

 

5. Data Security and Retention

We take appropriate technical and organisational steps to protect your data from loss, misuse, or unauthorised access. These measures include secure servers, encryption, and access controls.

We will retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or to comply with legal and regulatory obligations. After this period, data will be securely deleted or anonymised.

 

6. International Data Transfers

If we transfer your personal data outside the United Kingdom or European Economic Area, we will ensure it is protected under appropriate safeguards, such as standard contractual clauses or equivalent protection measures.

 

7. Your Rights

Under UK data protection law, you have the right to:

  • Request access to the personal data we hold about you.

  • Request correction of inaccurate or incomplete data.

  • Request deletion of your data where appropriate.

  • Restrict or object to our processing of your data.

  • Request transfer of your data to another service provider.

  • Withdraw consent where we rely on it for marketing.

  • Lodge a complaint with the UK Information Commissioner’s Office (ICO).

To exercise these rights, please contact us using the details below. We may request proof of identity before fulfilling your request.

 

8. Children

Our services are not directed to children under the age of 16. We do not knowingly collect personal data from minors. If we become aware that we have collected data from a child without parental consent, we will delete it.

 

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any updates will be published on this page with a revised “Last updated” date. We encourage you to review it regularly to stay informed.

 

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:

Cate Mall Art
Email: catemall.art@gmail.com
Phone: 0781 700 6461

 

If you are dissatisfied with our response, you may contact the UK Information Commissioner’s Office at https://ico.org.uk/concerns.

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